What Parents Say

My little boy loves coming to nursery. As soon as we pull up he starts smiling and pointing to go in. The staff are so approachable and professional, completely put a first-time mummy’s mind at ease. Helen


First steps have been very welcoming and have made my transition back to work and leaving my one-year old that much easier. They are always friendly and welcoming at drop off and pick up, and are more than happy to talk about how my daughter is settling if I call during the day. My daughter enjoys her time in the baby room, playing with her carers and baby friends – they do lots of fun activities. The online learning portal is great to access to see what she has been up to during the day and seeing her development over the months. Kate

I really like the team in the nursery. They are very friendly and I can see all of the staff are passionate about what they do. My baby is always happy when I come to take him home. I was surprised that one of the team members wanted to learn and knows some words in my national language which is Polish – it was nice to hear it and I was so impressed. Aleksandra W

I was naturally very nervous about the first time my daughter would be attending nursery, however the staff team made this transition smooth and effective. She has now been at First Steps 3 years and is very happy there. The level of care and reporting is excellent and the extensive resources and outdoor learning environments are amazing. I have been impressed with the communication of all staff, as well as the friendliness. My daughter is always happy to go in and has a great day when she’s there. Rachel

Both of my children have attended first steps. They have always enjoyed their time at nursery and will regularly get up in the morning asking if they are going to nursery today. The staff are brilliant and really care for the children. I love the feedback that I get on what the have done each day. Kirsty

My son has been attending the nursery for 7 months and adores seeing each staff members on his arrival to nursery. We are always made to feel welcome and the staff help the children achieve their full potential.” Josie

I have found First Steps Nursery to be very warm and friendly! The staff are brilliant with the children and my little girl, who has been here for around 3 months, quickly settled in. I can now leave her with no worries at all and she really enjoys the stimulation and interaction she’s gets with all the other children! Samantha

This is a very good nursery with experienced staff. My daughter has been attending the nursery since she was six months old and she is now 2 years, she enjoys it very much. Since coming here she has learnt a lot of new things and I am very pleased about that.  Xuan

Great staff who bring a bubbly and friendly atmosphere. Kids are made to feel welcome.Marium

My daughter started this nursery in 2017, and my other daughter started in 2018. Genuinely a lovely nursery, with wonderful staff. My girls are always happy to go in, you can see that the room leader in my children’s room Danique carefully plans the lessons, and really cares about the children and the job she does. I wish this nursery extended into a primary school so my girls wouldn’t have to. Thank you first steps for everything. Javina

My son very much enjoys his time at the nursery. All the staff are great and have really looked after my son. They do lots of activities and engage with the children. Lynsey

My son really enjoys the food at nursery and it is all freshly cooked by the chef. Daniel

What can I say… I am amazed at how quickly my son had settled, I wish this would have been the 1st nursery I tried. ALL the staff are super friendly, helpful and compassionate about the children they look after. I don’t have to worry about my son at all, he’s come on leaps and bounds since being here, I absolutely LOVE this nursery! The little park trips they do my son loves! The little shopping trips he loves also! He really enjoys the outdoor apparatus and he’s made so many new friends. My son loves it and we are all happy, thank you so much for everything you all do for my son! Raina

My daughter has just started in the baby room here, I have been so impressed with all the support and help I have had with settling her which has made an emotional process so much easier. The team are always happy to answer my (sometimes neurotic) questions and I give me lovely feedback on how her day has been. Lovely little nursery and I am so glad I picked it for my daughter. Bryony

Our daughter arrived at 7months old and was small and vulnerable when she came to you. She has blossomed at nursery thanks to her loving key workers, having helped in no small part to make her who she is today. We entrusted the care of our precious little girl to you and never had cause to regret it. Thank you for making my daughters time here so special. Maria

Amazing nursery for my son! The team plan lots of varied, educational and fun activities throughout each day. The outside space is excellent, and so are the facilities and toy selections inside the rooms. Highlights for my son include having the zoo come to visit and having the chicks hatching in the room and water play outside on sunny days. My son loves coming to nursery, and we love it too. Sarah

My daughter started at First Steps in September and settled really well. She loves the baby room and the staff in there. The staff are friendly and caring towards my child which is always one less thing to worry about! It means I can work knowing she is happy and settled. Lucy

We are delighted with First Steps nursery since our son started in April. He enjoys going every day and comes home full of tales of what he’s been up to with new words and phrases every time! I would highly recommend First Steps to anyone. Daryll

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